Privacy Policy

We collect information you provide directly when you contact us, book a consultation, or sign a project agreement. This includes:

• Name, phone number, and email address
• Property address and project requirements
• Budget range and design preferences shared during consultation
• Communication history (calls, emails, WhatsApp messages)

We also collect basic website usage data (pages visited, time on site) through standard analytics tools to improve the user experience on homeone.in.

Your information is used solely to deliver and improve our interior design services. Specific uses include:

• Scheduling and conducting free design consultations
• Preparing and sending project proposals and quotations
• Coordinating project execution, material delivery, and site visits
• Providing post-installation warranty and after-care support
• Sending relevant project updates and service communications

We do not use your data for unsolicited marketing beyond services you have expressly requested.

All 3D renders, layout plans, material specifications, and project documentation created for your project are treated as confidential. They are not shared with any third party without your explicit written consent.

We may use anonymised, non-identifiable project images in our portfolio with your prior permission. You may request exclusion from our portfolio at any time.

We retain data only for as long as necessary to fulfil the purpose it was collected for:

• Contact and enquiry data: 2 years from your last interaction
• Project documentation and designs: 10 years from project handover (to support warranty claims)
• Financial records and agreements: As required under applicable Indian law
• Website analytics data: 13 months, in aggregated form only

After the retention period, data is permanently deleted from all systems.

We implement industry-standard security measures to protect your personal data against unauthorised access, disclosure, or loss. Access to client data is restricted to HomeOne Interiors staff and service partners who need it to deliver your project.

We share your data with third parties only when directly required to deliver your project, and only under strict confidentiality agreements. This includes:

• Approved material suppliers and vendors for procurement
• Installation and logistics partners for site delivery
• Legal and financial service providers as required by law

All third-party partners are contractually prohibited from using your data for any purpose other than your project delivery.

homeone.in uses only essential and basic analytics cookies. We do not use profiling cookies, retargeting cookies, or third-party advertising trackers.

• Session cookies: Enable basic site navigation and form functionality
• Analytics cookies: Aggregated, anonymised page visit data to help us improve the site

You can control or disable cookies via your browser settings at any time. Disabling analytics cookies does not affect your ability to use the site or contact us.

Under the Digital Personal Data Protection Act 2023 (India), you have the right to access, correct, or request deletion of your personal data held by HomeOne Interiors. To exercise any of these rights, contact us in writing:

• Email: support@homeone.store
• Phone: +91 89258 24488 (Mon to Sat, 9 AM to 7 PM)
• In person at any of our three Chennai studios

We will acknowledge your request within 48 hours and respond fully within 30 days. Updates to this Privacy Policy will be reflected on this page with a revised "Last Updated" date.